Principles of professional technical communication for CSE and ISE students. Topics include writing business communications, user manuals, press releases, literature reviews, and research abstracts. Persuasive oral communications and effective presentation techniques, to address a range of audiences, will also be covered. This course satisfies the communications proficiency requirement for CSE/ISE majors.

The official course goals agreed upon by the faculty for this course are:

• An ability to produce effective written communications and reports.
• An ability to give effective oral presentations.

Course topics include:

• Principles of effective writing
• Business communications
• Software reviews
• User instructions
• Project documentation
• Press releases
• Literature reviews
• Research abstracts
• Principles of persuasive presentations
• Presentation media